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Employees Drive the Total Customer Experience

first_imgDelivering the best Total Customer Experience (TCE) possible is a year round effort. It starts with employees and the amazing work that takes place each day – and often each night – around the world. Working in Human Resources, I see firsthand many of the ways that EMC people help our customers redefine their experiences in the digital world while earning their trust, respect, and loyalty.EMC Colleagues at last year’s TCE Global Celebration in Cairo, EgyptI’ve been fortunate that my EMC career has allowed me to meet the people who design our technology, create it, sell it, deliver it, support it, maintain it and evolve it – and I am humbled by their capabilities. There is a customer-centric mindset in the air here – a current that connects us and unites us, providing the foundation for our culture. You don’t have to look very far for TCE, because it is a key component of who we are.Last year, EMC became one of the Top 25 Global Great Places to Work, joining an impressive list of companies that lead their industries. What makes this honor even more important is that it was determined by the opinions of employees around the world, based on their personal experiences working for EMC. The actions we have taken and investments we have made to be a great place to work represent a ‘Total Employee Experience’ that drives our TCE, and helps it thrive.Customers join EMC team members in Singapore for TCE Global Celebration 2014Company leaders also need to be responsible and accountable for both employee and customer experiences. To that end, EMC’s senior leaders receive detailed employee survey data and have part of their compensation tied to our Customer Net Promoter Score. We not only ask our employees if they would recommend working at EMC, but also ask our customers if they would recommend working with EMC. Continuously tracking this data creates an ongoing pursuit of excellence, ‘inside’ with our employees and ‘outside’ with our customers.Creating the best Total Customer Experience is essential for any company that wants to lead, regardless of industry or geography. I am grateful to all of our employees and customers throughout the world for what we have accomplished together and I look forward to the great work ahead of us.last_img read more

Saint Mary’s hosts ‘Art Now’

first_imgSaint Mary’s kicked off the first installment of its Center For Women’s Intercultural Leadership (CWIL) Series for the Arts on Monday with a conversation entitled “Art Now.”Krista Hoefle, associate professor of art at Saint Mary’s, spoke at “Art Now” about her presentation of her work at the international art show for modern and contemporary works, Art Basel Miami Beach.“It was like a whole other world that I’m not privy to outside of my studio on campus,” Hoefle said. She said was able to see works of artists she has long admired up close. Among the thousands of artists who exhibited at Miami Beach were the works of Ai Weiwei, Rachel Harrison, and Li Hongbo.The also trip introduced Hoefle to new artists that she had never heard of before, she said.“The main reason I wanted to go was to be introduced to international artists,” Hoefle said. “Many of these artists had never exhibited in the United States before this show.”One such artist Hoefle discovered on her trip was Aime MPane, an artist originally from the Congo who now lives in Brussels making portrait art from plywood. Hoefle presented pictures of MPane’s work; many different faces carved and painted on squares of the plywood.“He’s carving through that material to reveal the different skin tones,” Hoefle observed. “There’s a nice analogy between his process and the colonial history of where he’s from.”Hoefle was able to photograph the work of Li Hongbo up-close as well. Hoefle said recognized his work immediately. She said she included a video entitled “Li Hongbo – Out of Paper” in her presentation to explain the secret to his work.Li Hongbo, an artist based out of Beijing, displays classic marble statues, flowers, and plain blocks of wood in his exhibitions and the secret is not immediately discernable.“At first you don’t think that it could possibly change,” Li Hongbo said in the video. “But when you open it or provoke it, it inspires a change.”In the video, Li Hongbo explained that he uses the ancient art of paper gourd craft, best known in its form as traditional Chinese red paper lanterns, which allows his seemingly fixed sculptures to move and contract when touched. The video “Out of Paper” is available on YouTube for viewing.“Art Basel is a spectacle,” Hoefle said. “Celebrities will go, art stars will be there.” Hoefle said art fairs can also incite controversy. She said the exhibit of Rachel Harrison, an artist based in New York City, considered to be an artist of “Outsider” or “Folk Art” was so minimalist and bizarre that art critics lumped it under the label of “post-skill movement.”“Sometimes we’ll leave and we’ll be like, ‘That’s why people hate art,’” Hoefle said, referring to art critics like Simon Doonan who write about why the art world is so loathsome. Despite its mixed reviews, Hoefle admitted a fondness for Harrison’s work.One of the intriguing things about Rachel Harrison’s show for Ms. Hoefle was its conscious effort to “subvert the overt masculinity in the history of art culture,” she said.Overt masculinity in art culture was a running theme in Krista Hoefle’s presentation. She and her husband also attended the Packer Schopf Gallery, a collection usually based out of Chicago.Hoefle said there was a 50/50 split of male and female artists at the Packer Schopf gallery, but this is not always the case.“There was an audit done in 2012 by the Guardian to find out how many women and how many men were being represented in gallery spaces,” Hoefle said. “The Guardian found that 67 percent of galleries at the 2012 London’s Frieze Art Fair represent less than 1/3 women.”Hoefle said those numbers are significant.“Exhibiting your work isn’t everything, [but] the art world is all about connections in terms of making your voice heard,” she said.Hoefle ended her presentation with the work of Ai Weiwei, another artist based out of Beijing, famous for his controversial pieces of international acclaim.Ai Weiwei has catalyzed a whole new generation of Chinese artists, including He Xiangyu who also exhibited works at Art Basel Miami, who deal with controversial subjects such as the suppressive forces of global capitalism, Hoefle said.Ai Weiwei, in particular is “really outspoken in his criticism of the Chinese government,” Hoefle said.Visit ArtBasel.com and cwil.saintmarys.edu for more information.Tags: SMClast_img read more

Governor Wolf, Inspector General Beemer Honor Passing of Longtime PA Prosecutor Laura Ditka

first_img SHARE Email Facebook Twitter Flag Order,  Press Release Harrisburg, PA – Governor Tom Wolf and Inspector General Bruce Beemer today mourned the passing of longtime Pennsylvania prosecutor and victim advocate Laura Ditka, who passed suddenly yesterday. Governor Wolf ordered the Commonwealth flag at the Capitol Complex and throughout all public buildings and grounds throughout Allegheny County lowered to half-staff in her honor.“Laura dedicated her life to public service and law enforcement and the commonwealth has lost one of its strongest fighters for justice,” Governor Tom Wolf said. “Laura’s fearless pursuit of justice was matched only by her compassion for victims and their families. Frances and I extend our deepest condolences to her family, friends, and colleagues at the Office of Attorney General.”“The Commonwealth of Pennsylvania has lost one of its strongest child advocates,” said Inspector General Beemer, a longtime friend and colleague of Ditka. “The majority of Laura’s career was focused on the prosecution of child abuse cases and her life centered around the protection of children and victims of abuse. Laura was the consummate public servant and may she forever serve as an example for others.”Ditka was a long-time prosecutor in Pennsylvania, most recently serving as Deputy Attorney General and previously spent 25 years at the Allegheny County District Attorney’s Office.The Commonwealth flag shall continue to be lowered due to a previous order through sunset on the day of interment. The United States flag shall remain at full staff during this tribute. October 16, 2018center_img Governor Wolf, Inspector General Beemer Honor Passing of Longtime PA Prosecutor Laura Ditkalast_img read more

DD Gardening: The Importance of planting a hedging

first_imgHave you considered planting a hedge in your garden? If you have then Donegal Daily’s horticulture specialist Conor Gallinagh gives you the low down on the steps you need to take below. A hedge, in my opinion, benefits the garden in these ways.Creates a backdrop or framework to work from for the rest of your garden.Provides shelter to the garden and houseCreates an ecosystem for wildlifeThe bareroot season is an ideal time to plant your hedge. Of old it was defined as any month with an ‘R’. As our climate changes the season has drawing shorter normally now from November to Mid-April. Advertisement So we still have some time left to get that hedge planted or even begin planning for the next season.Bareroot simple means that the plant is dormant and without a growing medium i.e. roots exposed.Donegal proves to be a difficult county to grow plants. Going from windswept coastal garden’s to bog covered lands to fertile valleys all within a couple of kilometres of each other.The soils greatly dictate the variety best suited as well as the climate and client’s personal taste also play a role. Advertisement Here are some of my recommendation for the different locations that can be found.Fertile Soils in Lowlands Beech – Fagus sylvatica This forms into a really beautiful natural hedge. In non-windswept areas, the dormant leaves will cling on over the winter to give a beautiful bronze effect. The glossy light green leaves unfold from pointed buds in spring and as the season transforms they darken to a richer green hue.Fertile Soils Highland. (Evergreen hedge) Common Laurel – Prunus laurocerasusA reliable classic evergreen hedge. Can withstand a range of soils and environments. The long dark glossy leaves remain throughout the year. Forms into a tight compact hedge.Poor Soils Hornbeam – Carpinus betulus This species is often confused with beech as it has a similar leaf and growth habitat. Look a little closer and you will see deep groves or ridges running through the leaves, unlike the smooth beech leaf. It’s also missing the distinctive pointed orange-red buds of Beech. Unlike the Beech as well the Hornbeam will grow quite successfully on poor or less fertile soils. Coastal HedgeGriselinia littoralisThe foliage has a rubber texture and completely smooth which it makes it very suitable for the salt-laden breeze along the coast. An evergreen with light green smooth leaves. Does well in sandy soils.Biodiversity Hedge Hawthorn – Crataegus monogynaUsing Hawthorn as your base plant, interplant with species of Holly, Wild Cherry, Guelder Rose and Dogrose. This will provide a hedge where an ecosystem should thrive in and also provide interest all year round.A Bit Different Perhaps you’re looking for something that little bit different. The Photina varieties, in particular, ‘Red Robin’ or ‘Magical Volcano’ could be an option.In my opinion, the new variety ‘Magical Volcano’ has the potential to make a wonderful hedge. The bright red juvenile foliage with its crinkled edging is a real eye-catcher.It also has a much denser growing habitat than its counterparts. One to watch for sure.Boxwood Alternative With Buxus sempervirens suffering from various disease and becoming a little bit old fashioned, the search is on to find an alternative.The Ilex crenata, in my opinion, seems to be a suitable replacement. A similar leaf structure, growth habit and shape. Seems to match up the criteria well.Just remember that the end of the bareroot is coming in fast. Once it ends my recommendation is to hold off until it starts in November again.Use the time in between to plan the area, choose the species you wish to grow and order them in advance as well.Any questions on this column or looking for further advice either send me an email at [email protected] or message me over on my Facebook page Conor Gallinagh – Horticulture Consultant.Happy Gardening!DD Gardening: The Importance of planting a hedging was last modified: March 24th, 2019 by Conor GallinaghShare this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on Pocket (Opens in new window)Click to share on Telegram (Opens in new window)Click to share on WhatsApp (Opens in new window)Click to share on Skype (Opens in new window)Click to print (Opens in new window)Tags:Conor Gallinaghdd gardeninghorticulturelast_img read more

Blues linked with Destro and Reus

first_imgThe Express have again linked Chelsea with a move for Mattia Destro. Arsenal are also said to be interested in the 23-year-old Roma striker, who is currently out of favour at the Italian club.The Express say Destro has indicated a willingness to leave Roma by saying: “I try to score goals when I have the opportunity. [Should I be given] more opportunities by the coach? That’s up to the coach.”This is said to be a boost for the Blues and Arsenal as both clubs are apparently keen to sign him.Borussia Dortmund’s Marco Reus is another player The Express have recently linked with a possible move to Stamford Bridge.It is therefore claimed that news of Bayern Munich’s apparent interest in the Germany international will come as a blow to Chelsea, Arsenal, Manchester United and Liverpool.Follow West London Sport on TwitterFind us on Facebooklast_img read more

Blanchard dominates barrel racing at Cheyenne Frontier Days

first_imgCheyenne, Wyoming >> In an event that is timed in hundredths of a second, beating nearly 200 other competitors by a tenth of a second is huge.That happened in the first round of barrel racing at Cheyenne Frontier Days on Tuesday where all of the barrel racers had an opportunity to advance to the second round of competition. Sydni Blanchard from Albuquerque, N.M., had the fastest time of the day at 17.46 seconds. That earned the former college champion and Wrangler National Finals Rodeo …last_img read more

The search for Hidden Creatures begins June 27, 2018

first_img SharePrint Related Spotted: Three legendary creatures hidden among towering trees and overgrown greenery. Be on the lookout for the hairy Bigfoot (and its enormous footprints), glorious Unicorn, and whimsical Fairy. Navigating through a mossy forest and looking for objects should feel familiar to all geocachers. For the next four weeks we will be highlighting the different habitats these Hidden Creatures call home. If you find 100 caches in the first week you will earn all of the souvenirs at that time. You can take your time and cache over all four weeks or challenge yourself to find them all as fast as you can!Get started on your search!Share with your Friends:Morelast_img read more

HMD teases Nokia smartphone launch in India, could be Nokia 7.1

first_imgHMD Global is hinting that it may launch a new Nokia phone in India soon. The company posted from the Nokia India Twitter account a teaser video with a caption that reads “Get ready to #ExpectMore”. Now, some of you may have recognised that this is the same hashtag being used for a Nokia launch in Dubai on December 5, which suggests that the same phone or phones will be coming to India as well. And based on all the reports so far, our bet is on the Nokia 7.1.The tweet by Nokia India does not reveal whether it is the Nokia 7.1 or not. The short video essentially shows a bed of roses in sober red which turns bright and vivid within an outline of a phone with a notch. Now, this suggests that we are looking at a Nokia phone with the company’s new PureDisplay technology and there are only two phones so far that offer this display – Nokia 7.1 and Nokia X7. The Nokia 7.1 was launched in London a couple of months ago and is yet to make its way to India. Notably, the notch in the teaser is small which further suggests the Nokia 7.1 launch rather than the Nokia X7 (Nokia 8.1) as the latter comes with a wider notch. The Nokia X7 has been launched in China and is tipped to be launched globally as the Nokia 8.1 in Dubai on December 5.It was reported a few weeks ago that the Nokia 7.1 would come to India by the end of the month, but it now seems we are looking at a December launch. It is also possible that the company is planning a simultaneous launch in Dubai and India on December 5 given the new teaser. Moreover, HMD will likely launch three Nokia phones at its event in Dubai and we can expect some of them to make their way to India.advertisementNokia 7.1 specificationsThe Nokia 7.1 sports a 5.84-inch FHD+ (2246×1080) IPS LCD display with a 19:9 aspect ratio. It is the first Nokia phone to bring a PureDisplay screen. This is proprietary technology that HMD says offers higher contrast and deeper colours. It also supports HDR10 so streaming videos on platforms like YouTube and Netflix will offer a sharper viewing experience.The Nokia 7.1 is powered by a 1.8GHz Snapdragon 636 chipset, which is similar to the Nokia 6.1 Plus. The phone will be offered with 3GB and 4GB of RAM along with 32GB and 64GB of internal storage, respectively. Both the variants support storage expandability up to 400GB via microSD card.Notably, the new Nokia phone gets a dual camera setup with Zeiss-branded lenses, something that was missing on the 6.1 Plus. It sports a 12-megapixel primary sensor with f/1.8 aperture and 1.28 micron pixels and a 5-megapixel secondary sensor for depth support. Up front, the Nokia 7.1 gets an 8MP sensor with f/2.0 aperture. HMD says the Nokia 7.1 can capture true-to-life HDR images. The camera app also gets a Pro mode and bokeh effect, among other things.last_img read more

Missing boater rescued when boat sinks in Florida Straits


DealFlow Media Buys Select Doubledown Media Assets