Month: February 2021

Employees Drive the Total Customer Experience

first_imgDelivering the best Total Customer Experience (TCE) possible is a year round effort. It starts with employees and the amazing work that takes place each day – and often each night – around the world. Working in Human Resources, I see firsthand many of the ways that EMC people help our customers redefine their experiences in the digital world while earning their trust, respect, and loyalty.EMC Colleagues at last year’s TCE Global Celebration in Cairo, EgyptI’ve been fortunate that my EMC career has allowed me to meet the people who design our technology, create it, sell it, deliver it, support it, maintain it and evolve it – and I am humbled by their capabilities. There is a customer-centric mindset in the air here – a current that connects us and unites us, providing the foundation for our culture. You don’t have to look very far for TCE, because it is a key component of who we are.Last year, EMC became one of the Top 25 Global Great Places to Work, joining an impressive list of companies that lead their industries. What makes this honor even more important is that it was determined by the opinions of employees around the world, based on their personal experiences working for EMC. The actions we have taken and investments we have made to be a great place to work represent a ‘Total Employee Experience’ that drives our TCE, and helps it thrive.Customers join EMC team members in Singapore for TCE Global Celebration 2014Company leaders also need to be responsible and accountable for both employee and customer experiences. To that end, EMC’s senior leaders receive detailed employee survey data and have part of their compensation tied to our Customer Net Promoter Score. We not only ask our employees if they would recommend working at EMC, but also ask our customers if they would recommend working with EMC. Continuously tracking this data creates an ongoing pursuit of excellence, ‘inside’ with our employees and ‘outside’ with our customers.Creating the best Total Customer Experience is essential for any company that wants to lead, regardless of industry or geography. I am grateful to all of our employees and customers throughout the world for what we have accomplished together and I look forward to the great work ahead of us.last_img read more

Dell EMC Converged Platforms and Solutions @ the Core of Change: 2016 Gartner Data Center, Infrastructure & Operations Management Conference

first_imgThere are only a few days left until this year’s Gartner Data Center conference in Las Vegas (December 5 –8) and I couldn’t be more excited. Operating at the center of transformation, the Gartner team has continued to deliver a better conference year after year.  I look forward to another highly influential event that provides a sneak peek into the play book of some of the smartest minds and companies that will shape our digital future.Similarly, as the market leader of Converged Platforms, every one of us at Dell EMC is fueled by our passion to deliver on the transformation promise that our customers have come to expect. At Gartner Data Center the Converged Platforms and Solutions Division of Dell EMC will be out in full force to demonstrate how our customers can modernize their data center through converged platforms and solutions to reduce IT complexity and drive business value—laying the foundation for the vast digital ecosystem and virtualized data center of the future.Gartner consistently gives great insights into industry trends.We have an action packed agenda for the show with the highlight being Chad Sakac’s breakout session – To Buy or to Build – Understanding the Different Use Cases for Converged and Hyper-Converged, on Tuesday, December 6 from 3:45 – 4:30 p.m. This presentation will provide an understanding of the various choices and use cases available to businesses to modernize their infrastructure by leveraging converged and hyper-converged regardless of where they are in the build-buy continuum. Another not to be missed and popular session featuring our very own Chad Sakac will be the Vendor User Roundtable discussion – Are You Ready to Modernize Your Data Center? on Tuesday, December 6 from 11:15 – 12:00 p.m.Come visit our experts at the booth to get answers on all our offerings.If you’re joining us in Las Vegas, be sure to visit us on the show floor, booth number 309, Hall C where you can check out our impressive portfolio and the scale and firepower of Dell EMC including a wide range of our latest solutions including converged systems like the VxRail and VxRack, and hear directly from our customers on how they have partnered with Dell EMC to drive IT transformation strategies which result in simplified IT operations, lower operational costs and reduced risk. Learn more by attending the Delivering the IT Tapestry of the Future session with Matt Baker of Strategy & Planning on December 5 from 3:00 – 3:45 p.m.In keeping with our firm focus on customers and their feedback we will also host two events, an exclusive, influential Dell EMC VIP Reception on Tuesday, December 6, 7 – 9 p.m. at the AquaKnox and a VCE User Group (VUG) dinner on Monday, December 5, 7-10 p.m. at the CarneVino Restaurant in The Palazzo. These meetings are a great opportunity for customers and prospects to interact with other customers, Gartner experts and the Converged Platforms and Solutions team members, in order to share best practices and learn what their peers are doing with converged platforms and solutions.As always we will provide you with latest updates, developments and insight from the show and post-show commentary via Chad Sakac’s Virtual Geek blog posts and other subject matter experts’ blogs on Vblog. Our social media team will live tweet from the converged platforms and solutions sessions at the main booth and breakout sessions. Get real time updates with our designated live tweeters including @sakacc, @JayCuthrell, @youngP2, @DellEMC_CI and join the conversation at #DellEMC!I’m tremendously excited about our presence at the show and believe that it will be an insightful and thought provoking look into how the Converged Platforms and Solutions Division can help you on your digital transformation journey to faster, more meaningful business outcomes.Let the transformation begin!last_img read more

Are You Ready for Smarter GPU Acceleration?

first_imgDell Technologies and NVIDIA deliver secure acceleration for AI, data analytics and HPC to tackle the world’s toughest computing challenges.When it comes to the power of server GPUs, nobody can get enough for AI and HPC for personalized medicine, conversational AI, recommendation engines and other data-driven applications. As a result, the demand for GPUs is soaring.While data never sleeps, networking stacks can tax CPUs up to 30%, robbing them of the cycles needed to run applications. Smart NICs, with an on-board processor, can provide a wide range of CPU offload benefits and the market is projected to become a $600M market by 2024, or 23% of the total Ethernet adapter market, according to Dell’Oro Group.NVIDIA BlueField-2 DPUs offloads task from the CPUAs emerging workloads present new challenges on the computational and processing capabilities, there are new approaches to intelligently off-load key tasks to auxiliary computing resources. Enter the new NVIDIA BlueField®-2 Data Processing Unit (DPU)), combining the advanced capabilities of the ConnectX®-6 Dx ASIC network adapter with an array of Arm processors and a high-speed memory controller, which enable enhanced and flexible software programmability. It offloads some network and storage tasks from the server CPU, addressing performance, networking efficiency, with cyber-security.A good example of this approach may be found at the  Durham Intelligent NIC Environment (DINE) supercomputer. They use BlueField technology to directly access remote memory to improve the performance of massively parallel codes built for future exascale systems. Researchers now have a test-bed facility to develop new and novel computing paradigms. Additionally, NVIDIA’s Mellanox smart network interface card (SmartNIC) will also allow investigations into in-network computing.PowerEdge Servers give rendering, AR/VR a boost with the upcoming NVIDIA A40PowerEdge servers are increasingly used in Augmented Reality (AR) and Virtual Reality (VR) applications. These applications place tremendous demand on the compute capacity of the servers. In combination with the upcoming NVIDIA A40 GPU with NVIDIA Ampere CUDA cores, PowerEdge servers are able to accelerate rendering, augmented and virtual reality applications. The powerful DSS 8440 server plans to adopt NVIDIA A40 GPUs deliver deep learning and training performance at lower cost than competitors. These servers have been innovatively designed to have 25% more accelerators in a single chassis enabling 10% more Tensor FLOPS using the same rack density and it provides higher training efficiency (performance/watt) than competitive offerings when using the most common frameworks and popular convolutional neural network (CNN) models.PowerEdge Servers and NVIDIA A100 Tensor Core GPUs provide smarter GPU accelerationThe need for AI and advanced analytics is growing from the edge to the hybrid cloud. Dell EMC PowerEdge R7525 servers combined with NVIDIA A100 Tensor Core GPUs deliver unprecedented acceleration at every scale for AI, data analytics and HPC.At Dell Technologies, we support diverse accelerated workloads from edge to core to cloud. For example, Dell Technologies was among the first server vendors to certify the systems for NVIDIA EGX platform for edge computing. And we offer a wide portfolio of NGC-Certified servers that deliver a GPU-accelerated cloud platform optimized for deep learning and scientific computing. Additionally, we offer a broad selection of NVIDIA GPUs in the Dell EMC PowerEdge server family, and in Ready Solutions for Data Analytics, AI and HPC.Dell Technologies and NVIDIA have a great relationship that will get even stronger as we roll out solutions that incorporate NVIDIA’s new EGX platform. Stay tuned for the upcoming TOP500 and Green500 races, which are sure to have many NVIDIA GPU-accelerated systems on the list.To learn more, connect with Dell Technologies at NVIDIA GTC, Dell Technologies World, and SC20.Find out about the power of the Eni supercomputer HPC5, located inside Eni’s Green Data Center has a peak power of over 50 petaflops/s. It is the most powerful industrial supercomputer in the world. Together with its predecessor HPC4, the processing power of the two supercomputers exceeds 70 petaflops/s. It consists of 1,820 Dell EMC PowerEdge C4140 nodes, each with 2x Intel Gold 6252 24-core CPUs and four NVIDIA V100 Tensore Core GPUs accelerators. Watch the video and read the case study.last_img read more