Category: babawxai


Lazy funds abound in London

first_img Show Comments ▼ KCS-content by Taboolaby TaboolaSponsored LinksSponsored LinksPromoted LinksPromoted LinksYou May LikeTotal PastThe Ingenious Reason There Are No Mosquitoes At Disney WorldTotal PastMoneyPailShe Was Famous, Now She Works In {State}MoneyPailMisterStoryWoman Files For Divorce After Seeing This Photo – Can You See Why?MisterStorySerendipity TimesInside Coco Chanel’s Eerily Abandoned Mansion Frozen In TimeSerendipity TimesMagellan TimesThis Is Why The Roy Rogers Museum Has Been Closed For GoodMagellan TimesElite HeraldExperts Discover Girl Born From Two Different SpeciesElite HeraldZen HeraldThe Truth About Why ’40s Actor John Wayne Didn’t Serve In WWII Has Come To LightZen Heraldmoneycougar.comThis Proves The Osmonds Weren’t So Innocentmoneycougar.comTaonga: The Island FarmThe Most Relaxing Farm Game of 2021. No InstallTaonga: The Island Farm Tags: NULL More From Our Partners Native American Tribe Gets Back Sacred Island Taken 160 Years Agogoodnewsnetwork.orgRussell Wilson, AOC among many voicing support for Naomi Osakacbsnews.comBrave 7-Year-old Boy Swims an Hour to Rescue His Dad and Little Sistergoodnewsnetwork.orgA ProPublica investigation has caused outrage in the U.S. this weekvaluewalk.comFlorida woman allegedly crashes children’s birthday party, rapes teennypost.comAstounding Fossil Discovery in California After Man Looks Closelygoodnewsnetwork.orgKiller drone ‘hunted down a human target’ without being told tonypost.comPolice Capture Elusive Tiger Poacher After 20 Years of Pursuing the Huntergoodnewsnetwork.orgSidney Crosby, Alex Ovechkin are graying and frayingnypost.com Sharecenter_img whatsapp Monday 1 November 2010 9:03 pm whatsapp Around £450bn of “lazy funds” are sitting on the sidelines, waiting to be invested in London, according to a professor at Cranfield University’s school of management. Andrew Kakabadse and his team interviewed more than 20 senior executives on their investment decisions and concerns to arrive at the sum, and argue the government is not doing enough to encourage investment. Lazy funds abound in London last_img read more

Man Group wins €1.2bn mandate

first_img Man Group wins €1.2bn mandate by Taboolaby TaboolaSponsored LinksSponsored LinksPromoted LinksPromoted LinksYou May LikeMisterStoryWoman Files For Divorce After Seeing This Photo – Can You See Why?MisterStoryMoneyPailShe Was A Star, Now She Works In ScottsdaleMoneyPailTotal PastThe Ingenious Reason There Are No Mosquitoes At Disney WorldTotal PastPeople TodayNewborn’s Strange Behavior Troubles Mom, 40 Years Later She Finds The Reason Behind ItPeople TodaySerendipity TimesInside Coco Chanel’s Eerily Abandoned Mansion Frozen In TimeSerendipity TimesBetterBe20 Stunning Female AthletesBetterBeautooverload.comDeclassified Vietnam War Photos The Public Wasn’t Meant To Seeautooverload.comElite HeraldExperts Discover Girl Born From Two Different SpeciesElite HeraldDrivepedia20 Of The Most Underrated Vintage CarsDrivepedia whatsapp Tags: NULL KCS-content More From Our Partners Astounding Fossil Discovery in California After Man Looks Closelygoodnewsnetwork.orgInside Ashton Kutcher and Mila Kunis’ not-so-average farmhouse estatenypost.comNative American Tribe Gets Back Sacred Island Taken 160 Years Agogoodnewsnetwork.orgSupermodel Anne Vyalitsyna claims income drop, pushes for child supportnypost.comPolice Capture Elusive Tiger Poacher After 20 Years of Pursuing the Huntergoodnewsnetwork.orgFlorida woman allegedly crashes children’s birthday party, rapes teennypost.comA ProPublica investigation has caused outrage in the U.S. this weekvaluewalk.comRussell Wilson, AOC among many voicing support for Naomi Osakacbsnews.comBrave 7-Year-old Boy Swims an Hour to Rescue His Dad and Little Sistergoodnewsnetwork.orgcenter_img whatsapp MAN Group has won a mandate to run €1.2bn (£1bn) for German pension fund BVK, as the world’s biggest listed hedge fund firm tries to woo clients after bleeding assets during the crisis.The mandate, first mentioned in Man’s January trading statement without identifying the client, will see Germany’s largest public pension fund, Bayerische Versorgungskammer invest this year in so-called managed accounts – portfolios where the investor still controls the assets.Man will provide services such as operational due diligence and risk management, although BVK will choose which hedge funds it invests in.Man, which last year bought smaller rival GLG to bulk up assets and reduce dependence on computer-driven funds, has been struggling to keep pace with the $1.9 trillion hedge fund industry’s revival since the credit crisis.In January, the firm revealed it had seen $1bn of net client outflows in its third-quarter, mainly due to one redemption of more than $1bn from an investor switching out of European equities.Shares in the alternative fund manager edged up 0.7 per cent to close at 282.45p yesterday. Show Comments ▼ Tuesday 8 March 2011 7:51 pm Sharelast_img read more

New version of Test+Build launches to offer behavioural insight to charities

first_imgNew version of Test+Build launches to offer behavioural insight to charities About Melanie May Melanie May is a journalist and copywriter specialising in writing both for and about the charity and marketing services sectors since 2001. She can be reached via www.thepurplepim.com. A new version of Test+Build has launched to offer behavioural insight to charities.Test+Build was launched by the Behavioural Insights Team (BIT) earlier this year to enable organisations to apply behavioural science to their work and then test the results.Now Test+Build for Charities has launched with new insights and case studies and a support team of BIT staff, giving charities access to decades of behavioural science to help them boost their volunteering and fundraising activities. BIT is partnering with More Strategic and Remember A Charity on its first wave of Test+Build for Charities pilots, and registration is open for other interested organisations.Michael Sanders, Head of Research and Evaluation at the Behavioural Insights Team and BI Ventures, said:“Our work in the last six years has shown there is huge untapped potential for charities to grow their volunteering and fundraising efforts through behavioural science. But we also know from experience that there isn’t a one-size fits all approach to the work we do.”“Test+Build for Charities provides bespoke, affordable behavioural science to organisations of all sizes. We’re delighted to confirm our launch partners and can’t wait to work with many other charities to support their valuable work.”Rob Cope, Director of Development at Remember A Charity, said: Advertisement  101 total views,  1 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis9 Melanie May | 31 October 2017 | News Tagged with: behavioural insight Technology “Our previous trials with the Behavioural Insights Team have successfully shown that small changes in language used in conversations around Will-making can make a substantial difference to encouraging more people to leave a gift in their Will. We are very excited about this opportunity to Test+Build new ways to grow legacy giving.”  102 total views,  2 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis9last_img read more

California nurses declare: ‘Patients over profits!’

first_imgCalifornia nurses during their Oct. 7-12 strike.This statement was released Oct.7 by the Organizing Committee of the Workers Assembly.Over 1,000 nurses in California began a five-day strike on Oct. 7 to protest hospital management’s failure to protect nurses and patients in the midst of the Covid-19 pandemic.The Movement for Workers Assemblies stands with nurses!California nurses in the Alameda Health System and San Joaquin County will stay off the job from Oct. 7- 12 in response to management’s refusal to address RN’s well-founded concerns around patient care, safe patient staffing and adequate personal protective equipment. The three hospitals involved are Alameda, San Leandro and Highland Hospital.The unions striking are California Nurses Association, SEIU Local 1021 and International Longshore and Warehouse Workers Local 6.The nurses are frustrated that their professional expertise is discounted and disrespected by administrators. The strike will call attention to how nurses are frontline essential workers who know better than anyone what protections are needed during the worst pandemic in history.This bold action is a great example of what not only the labor movement but all workers must do to defend their rights and their lives.The nurses in California gave management a 10-day notice of the strike authorization which was taken due to the history of management’s bad faith at the bargaining table, punitive actions that hinder retention of experienced nurses, as well as persistent short staffing.“Our patients are some of the most marginalized people in our communities and we have an obligation to stand up for them and to demand that the county provide us the tools we need to keep ourselves…. our patients…and our communities safe,” said Mawata Kamara, an RN at San Leandro Hospital and a member of the CNA board of directors. “We do not take lightly the decision to strike during a pandemic, but we feel we have no choice if we are going to get the changes we need to provide the very best care for our patients during this critical time.”“As a [San Joaquin] county RN, I have committed to serving and caring for my community and I simply cannot allow the board of supervisors to erode our working conditions and our contract,” said Stacey Lo, RN. “When the county is attacking us nurses, they are directly attacking the patients, and we as nurses must stand up against that, which is why I support this strike.” (tinyurl.com/y5wfny3p)Hospital administration’s disregard for nurses is not new and is not confined to California. It is a systemic problem across this country where profit drives patient care. Nurses stand in direct opposition to this operational model. They know that patient care cannot be about the “bottom line.” Every patient deserves quality nursing care when they are sick. It cannot be reduced to a commodity. Nurses form the backbone of any health care system. They need to be taken very seriously when it comes to patient survival during this pandemic.This strike by the brave nurses in California should be a call to action to all nurses across the country to join forces with other workers at this critical time. The Organizing Committee of the Workers Assembly believes we need to develop the working class into a mass movement that can defeat the capitalist forces of greed that are undermining the security and well-being of the oppressed.To send messages of solidarity to CNA, email: [email protected] thisFacebookTwitterWhatsAppEmailPrintMoreShare thislast_img read more

Zimbabwe: Two journalists held for violating coronavirus lockdown rules

first_imgZimbabwe is ranked 126th out of 180 countries and territories in RSF’s 2020 World Press Freedom Index. RSF_en News News website 263Chat reporter Samuel Takawira (left) and freelance reporter Frank Chikowore (right) were arrested in the middle of reporting on Friday 22 May in Harare, Zimbabwe. November 12, 2020 Find out more News ZimbabweAfrica Condemning abusesProtecting journalists Covid19ImprisonedFreedom of expression Follow the news on Zimbabwe Help by sharing this information Reporters Without Borders (RSF) calls for the release of two Zimbabwean journalists who were arrested last week while investigating violence against three opposition activists and condemns the way the police used Covid-19 lockdown regulations as a pretext for detaining them. The 2020 pandemic has challenged press freedom in Africa November 27, 2020 Find out more When freelancer Frank Chikowore and 263Chat news website reporter Samuel Takawira went to the private Parktown clinic in the capital, Harare, on 22 May to interview the activists, the police arrested them on the grounds that they had violated social distancing rules and a lockdown ban preventing them from entering the hospital. The two journalists, who are due to appear before a Harare court for a bail hearing today, had gone to the clinic to interview three of its patients – a parliamentarian and two women members of the main opposition party, the MDC, who say they were abducted, tortured and sexually assaulted by suspected members of the security forces on 20 May.“Arresting journalists in the course of their work and using coronavirus lockdown measures to prevent them from investigating a troubling story are methods that recall those of the Mugabe era,” said Arnaud Froger, the head of RSF’s Africa desk. “The coronavirus crisis is not just putting Zimbabwe’s public health system and economy to the test. It is also exposing the state of fundamental freedoms in the wake of the dictator’s removal in 2017. By arresting and attacking journalists since the start of the epidemic, the authorities are demonstrating that predatory attitudes to the media are an oppressive legacy that is hard to shake off. These journalists must be released at once.”Since launching Tracker-19, which logs press freedom violations linked to the Covid-19 epidemic, RSF has registered more than 30 arbitrary arrests of journalists in sub-Saharan Africa. Six of them have been in Zimbabwe, which is proving to be one of the most hostile environments, to the point that the High Court issued an order on 20 April forbidding police to harass or detain journalist in the course of their work.center_img Zimbabwean journalist Hopewell Chin’ono denied bail to go further The lockdown legislation that Zimbabwe adopted on 28 March contains some of the most draconian provisions in Africa. Under one of these provisions, reporting “false news” about officials responsible for enforcing the lockdown is punishable by up to 20 years in prison. Organisation ZimbabweAfrica Condemning abusesProtecting journalists Covid19ImprisonedFreedom of expression News Zimbabwean court must free imprisoned journalist who is unwell Reports Receive email alerts May 26, 2020 Zimbabwe: Two journalists held for violating coronavirus lockdown rules September 1, 2020 Find out morelast_img read more

Taoiseach writes to Gardai over Mary Boyle case

first_img WhatsApp Homepage BannerNews RELATED ARTICLESMORE FROM AUTHOR Google+ Nine Til Noon Show – Listen back to Wednesday’s Programme Pinterest Google+ WhatsApp Facebook It’s believed The Taoiseach has written to the Gardai after a meeting with Mary Boyle’s twin sister last week.During the meeting, Ann Doherty pleaded with Enda Kenny to do everything he could to bring her murderer to justice.6-year-old Mary Boyle vanished from her grandparent’s farm in Cashelard near Ballyshannon on the 18th of March 1977.Ann Doherty believes that her sister was murdered by somebody close to her – because she was going to reveal a terrible secret.Now the Taoiseach has written to the Gardai voicing those concerns.Journalist Gemma O’Doherty has been giving an update to Highland Radio News:Audio Playerhttp://www.highlandradio.com/wp-content/uploads/2015/11/gemma530.mp300:0000:0000:00Use Up/Down Arrow keys to increase or decrease volume. Calls for maternity restrictions to be lifted at LUH Facebookcenter_img Three factors driving Donegal housing market – Robinson NPHET ‘positive’ on easing restrictions – Donnelly Pinterest Previous articleEPA says sewerage defecits in Donegal are a “legacy issue”Next articleTwo men from Northern Ireland die in construction accident in Perth admin By admin – November 25, 2015 Taoiseach writes to Gardai over Mary Boyle case Twitter Guidelines for reopening of hospitality sector published Twitter GAA decision not sitting well with Donegal – Mick McGrath last_img read more

Murder probe launched after Malin Head native is killed in Glasgow

first_img Further drop in people receiving PUP in Donegal RELATED ARTICLESMORE FROM AUTHOR Google+ WhatsApp Twitter Main Evening News, Sport and Obituaries Tuesday May 25th Google+ 365 additional cases of Covid-19 in Republic Twitter Man arrested on suspicion of drugs and criminal property offences in Derry Pinterest Previous articleLetterkenny could be set for biking tourism project – Mc HughNext articleFailte Ireland urged to include Inishowen in Wild Atlantic Drive News Highland center_img WhatsApp Murder probe launched after Malin Head native is killed in Glasgow A murder investigation has been launched in Glasgow following the death of an Inishowen man following what’s been described by police as an unprovoked attack.57 year old William McKeeney, originally from Malin Head,  was attacked by two men close to his home on  Melville Street in the Pollokshields area of Glasgow at around 12.40am yesterday morning as he walked home after a night out.Police say the attack took place just yards from Mr McKeeney’s home in the same street. He was taken by ambulance to the Victoria Infirmary where he died from his injuries.Detective Chief Inspector David Gailey of Strathclyde Police said Mr McKeeney was making his way home after a night out when the attack took place a short distance from his home.At the moment, he added, it would appear that it was a completely unprovoked and violent attack.DCI Gailey said at this time, it’s not clear when Mr Mc Kinney met his attackers. He said the Malin Head native was well known in the area, and urged anyone who saw anything suspicious to contact police.Mr Mc Keeney, who was in his late fifties, had moved to Glasgow a few years ago after working as a lorry driver in Inishowen for many years. Culdaff based Councillor Bernard mc Guinness says he was a well known and popular man………[podcast]http://www.highlandradio.com/wp-content/uploads/2012/01/bernclip.mp3[/podcast] 75 positive cases of Covid confirmed in North Newsx Adverts Facebook Gardai continue to investigate Kilmacrennan fire Pinterest Facebook By News Highland – January 16, 2012 last_img read more

More parades in Donegal cancelled

first_img Nine til Noon Show – Listen back to Monday’s Programme RELATED ARTICLESMORE FROM AUTHOR Twitter WhatsApp Arranmore progress and potential flagged as population grows Google+ Facebook WhatsApp Community Enhancement Programme open for applications Pinterest By News Highland – March 10, 2020 Google+center_img Pinterest Twitter Previous articleFoster and O’Neill cancel Washington tripNext articleGardai reissue appeal over weekend crash at Glenfin News Highland Loganair’s new Derry – Liverpool air service takes off from CODA News, Sport and Obituaries on Monday May 24th Facebook Important message for people attending LUH’s INR clinic The Cathaoirleach of Donegal County Council has described the cancellation of St. Patrick’s Day parades across Donegal as regrettable but a decision had to be made.Committees in towns’ right across the county pulled the plug on their celebrations following the cancellations of parades in Dublin and Cork.The latest casualties include Moville, Buncrana and Donegal Town.Cllr Nicholas Crossan didn’t rule out similar events being planned in their place later in the year however he said it’s still very early days:Audio Playerhttps://www.highlandradio.com/wp-content/uploads/2020/03/nichsdfgdfgfdolas10am.mp300:0000:0000:00Use Up/Down Arrow keys to increase or decrease volume. AudioHomepage BannerNews More parades in Donegal cancelledlast_img read more

Reynolds named ‘Alabama sub of the year’

first_img Print Article Email the author Pike County Sheriff’s Office offering community child ID kits By Jaine Treadwell For a few seconds, it seemed as if Cynthia Reynolds had not understood what was said.Then, surprised washed over her face. Reynolds had just been told she has been named the Kelly Educational Staffing Substitute Teacher of the Year for the State of Alabama.The students and teachers at Banks Primary School had waited anxiously Wednesday morning for the moment when the recognition would be announced so they could express their excitement and delight that Reynolds has received the statewide award. Latest Stories Reynolds said she had no experience in the classroom until she decided to sub.“I worked for an attorney when we lived in Florida but, when we moved to Pike County in 2003, I found myself with an empty nest and was looking for something constructive to fill my time,” Reynolds said “Wyman Botts was on the Pike County School Board and he suggested that I substitute teach.”Reynolds had raised two children and has three grandchildren. She had taught Sunday school and decided subbing could be worth her time.“I don’t sub for the money,” she said, but hinted that she would do substitute teaching for half the pay if she had no other choice.“I just love the children,” she said. “I love the atmosphere and closeness of the small school and most of my subbing is done at Banks Primary. I look forward to subbing because it’s not confining and, if I have something to do or something I want to do, I don’t have to sub.”For Cynthia Reynolds, substitute teaching is ideal. And, the faculty as Banks Primary School, she is an ideal sub. Together, they make a good team and the kids are the winners. You Might Like Brundidge missing person found dead Brundidge police are investigating the death of a missing person after his body was discovered Wednesday evening. Brundidge Police Chief… read more Skip Sponsored Content Around the WebMd: Do This Immediately if You Have Diabetes (Watch)Blood Sugar BlasterIf You Have Ringing Ears Do This Immediately (Ends Tinnitus)Healthier LivingHave an Enlarged Prostate? Urologist Reveals: Do This Immediately (Watch)Healthier LivingWomen Only: Stretch This Muscle to Stop Bladder Leakage (Watch)Healthier LivingRemoving Moles & Skin Tags Has Never Been This EasyEssential HealthBest 13 Fortnite Skins That You NeedTCGThe content you see here is paid for by the advertiser or content provider whose link you click on, and is recommended to you by Revcontent. As the leading platform for native advertising and content recommendation, Revcontent uses interest based targeting to select content that we think will be of particular interest to you. We encourage you to view your opt out options in Revcontent’s Privacy PolicyWant your content to appear on sites like this?Increase Your Engagement Now!Want to report this publisher’s content as misinformation?Submit a ReportGot it, thanks!Remove Content Link?Please choose a reason below:Fake NewsMisleadingNot InterestedOffensiveRepetitiveSubmitCancel Book Nook to reopen The award came as a complete surprise to Reynolds as neither she nor the other two honored Banks Primary substitute teachers even realized there is a Kelly Educational Staffing Substitute Teacher of the Year program.Karen Smith, a longtime teacher at Banks Primary, said all three of the school’s regular “subs” are outstanding.“Cynthia Reynolds, Linda Felton and Sarah Kelly are all outstanding substitutes and we wanted to honor them during National Substitute Teacher Appreciation Week,” said Smith who presented each substitute teacher a wrapped and bowed footlong sub as a token of appreciation. By The Penny Hoarder Troy falls to No. 13 Clemson Plans underway for historic Pike County celebration The Penny Hoarder Issues “Urgent” Alert: 6 Companies… However, the Alabama Substitute of Year Award came from Kelly Educational Staffing.Adam Lavender, Kelly district manager, said Reynolds exemplifies the best qualities in a substitute teacher. She is dependable, prompt and prepared. The students like and respect her and she loves kids.“The Kelly Substitute Teacher of the Year is selected from nominations from throughout the state, Kelly representative, Alissa Dusel said.“The schools nominate a teacher and one is selected from each of the 35 states that Kelly serves,” she said. Published 9:20 pm Wednesday, May 8, 2019 Reynolds named ‘Alabama sub of the year’ Remember America’s heroes on Memorial Daylast_img read more

Take you partners

first_imgTake you partnersOn 1 Feb 2000 in Personnel Today Previous Article Next Article Comments are closed. Electronic learning management systems force HR managers to become involved in an alien specialism – IT. David Moore offers advice on how to form an effective partnership with your IT departmentIf you are considering installing an online learning management system, it is critical that the IT department is involved right from the start. It “owns” and manages the platform on which the new system will run and the installation will demand of it a major investment of time, budget and effort.If the IT department is involved as an equal partner in the project, then the long term effectiveness of the programme is more likely. Here are four ways in which the effective union of the IT and HR departments can be developed.Training Strategy and Business Plan1 This sounds obvious, but it is surprising how many organisations overlook this first stage. It is essential that the proposed electronic learning management system will deliver tangible business benefits – a reduction in the overall training budget, for example, or an increase in profits resulting from more effectively trained sales agents.It is critical that the HR team can prove that the proposed new system is based on sound business requirements because the IT department must have faith that its involvement will not be a waste of time. It will be more inclined to support a project that is likely to be successful, and the best way to ensure this is to have a well thought out business plan.The training strategy must clearly state what is needed from the system in terms of availability, consistency, content, support and quality. It must also have the full support of the HR director because it will involve a major commitment of time, resources and budget from both departments.Sufficient budget needs to be put aside to integrate the new programme throughout the organisation. For example, it might require a major investment in new hardware or networks.Issues to consider include the capacity of the existing IT infrastructure, systems upgrades, the availability of workstations and the HR issues arising from the introduction of an alternative learning method.Select a suitable person to work with the IT department2 Traditionally, HR people have highly developed people management skills. They cannot be expected to be IT experts as well. However, the spread of electronic learning management systems has created a role for a new breed of HR professional – someone who is both fluent in training and development issues and who is also e-aware.This person needs to have, or be able to acquire, a range of skills and knowledge that will enable them to hold their own in discussions with the IT department or third party vendors and consultants.Being e-aware means that this person must know about the potential benefits of all available electronic learning management systems. They must also be very familiar with the organisation’s training and development portfolio and be able to match the two.They need to be confident in their knowledge because they must win and maintain credibility with the IS team. They will also be constantly tested with questions such as: How will we manage the content on our databases? Can we deliver the audio-visual content of the on-line training portfolio on our existing systems?They will also need to establish contacts with third party suppliers and become familiar with their product portfolio. When dealing with third parties, this person needs to know exactly what the existing IT network is capable of.They also need to have substantial project management skills in order to plan, roll out and monitor the project.You will need to decide whether to hire a special person or train an existing member of staff with an aptitude for IT issues. However, it is probably in the interest of every HR professional to start to become e-aware.Build and maintain a friendly relationship with your IT department3 The best way to do this is to communicate with your IT people as never before. Everybody involved must understand exactly what is expected from the electronic learning management system, and what it is capable of delivering.Do not, under any circumstances, make promises or predictions of what can be achieved without first checking with the IS team because when things do not perform to expectation, people will blame the IT department staff when it isn’t their fault.It is best to introduce the online learning management system a little at a time. Begin with a simple project that can be easily achieved and spread through organisation such as the delivery of online training material. Then when the time is right, use this commonly understood base as a foundation to build up to more complex programmes, such as appraisals/performance development planning through to the complete management of the all training and development activities.Pay particular attention to the subject of ongoing technical support. The IT department might not have sufficient resources to manage the inevitable demand for technical support as the programme is introduced and people begin to use it. Indeed, they might choose not to take on the role of routine day-to-day support.When working with a recent customer, we solved this issue by training systems administrators to provide front line support. Their IT department now only deals with the administrators which radically reduced the number of support calls they have to deal with.Clearly define roles and responsibilities4 As with all departments, different people within the IT team have different areas of responsibility.An organisation might already be running e-people management systems and the HR department might already have direct contact with the IT people responsible for supporting these systems. But it is likely that different people within the IT department will be responsible for implementing a new online learning management system.To avoid duplication, the HR team needs to look for areas of overlap between existing systems and the new system.Wherever possible, the different systems must be able to communicate with each other, so the relevant people within the IT department must be identified and involved in the project.When it comes to dealing with third party vendors, however, this is best left to the IT department.The HR person can be involved in relevant meetings but the actual interface needs to be between the IT department and the supplier. Put simply, they speak the same language.If you have taken every effort to involve the IT team in the project then you can be confident that your IT people know exactly what you need and will that they communicate this to the various third parties.David Moore is product support manager for Solstra, the net-based learning and knowledge management system from BT and Futuremedia iLearning. He can be contacted on 07710 399301.  Related posts:No related photos.last_img read more